We ensures that every transaction you conduct online is in a safe and secure environment. To achieve this,our website is protected by Secured Socket Layer (SSL) technology by E-Billing Solutions (EBS), the leaders in encryption technology. The process of encryption takes your credit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Your credit card details may be shared with our service providers or vendors to the extent deemed necessary.
We want you to feel confident about using website to plan and purchase your travel tickets, so we are committed to protecting the information we collect. While no Website can guarantee absolute security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.
Any information which is specifically mentioned by us as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein. If you are more comfortable with giving your credit card information over phone, you can call our Customer Service Centre on Toll Free number. If you have any additional queries or concerns, please Contact us , and we will reply within 24 hours.
We accepts payments through 'wire transfer', and 'credit cards’. Credit card holders can use American Express, MasterCard and Visa credit card to pay the amount. On-line credit card payment system is widely used and is safe. Except our service provider, your credit card details will not be shared with anyone. Once you are through with bookings such as hotel rooms, transportation, etc., all the transaction details will be sent to you. In addition to the amount billed, an extra service tax of 2% will be added to your billed amount.
Cancellation Refund Policy
Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. In case we are not able to process your order within 15 working days we will initiate a refund.
If your order is cancelled after the payment was made by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer.
In case we receive a cancellation notice from the customer and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out.
In case of online cancellation of services cancellation & refund will be processed as per rules & regulations of respective authority.